WhiteBIT code (WB code) allows eligible users to create and activate cryptoasset transfer codes within the WhiteBIT UK environment.
WB Codes are available only for supported cryptoassets and are subject to account status, asset/network support, product limits, and UK onboarding requirements. Availability within WhiteBIT UK does not confirm compatibility with Global or EU WhiteBIT accounts or third-party/affiliate platforms.
Please note: To use WB Codes, users must complete the required UK account steps, including identity verification (KYC), Client Categorisation, Knowledge Assessment, the 24-hour cooling-off period, Risk Warning acknowledgement, and account status checks.
Important: Cryptoassets are high risk. You should only proceed if you understand the risks and are prepared to lose all the money you invest.
How to create a WB code on a website?
- Go to the "Products - Codes" page, click on the "Create Code" button, and select a supported cryptoasset. Then specify the amount for which you want to generate the code, within your available Main Balance and applicable product limits.
- You can also protect the WB code with a password and add a description that only you can see. Be sure to memorize or write down the password so you do not lose it.
- Click "Generate" and enter the two-factor authentication (2FA) code and confirmation code sent to your email address.
After creating a code, you will be redirected to a page where you can view information about the WB code, download it in PDF format, or go to the WB code history section. There will also be a QR code that can be used to activate your WB code through a supported WhiteBIT UK flow.
How to pass the created WB code?
To transfer the code to another eligible WhiteBIT UK user, you need to copy it. On the site, it appears in the "Created" section of the code page or in your "History". You can also use the QR code to copy it or download a PDF file with information about the code.
Share the copied code only with the intended recipient. WB Codes for UK users should be treated as available within the WhiteBIT UK environment. Compatibility with Global or EU WhiteBIT accounts or third-party/affiliate platforms is not confirmed.
How to activate the WB code on a website?
- Go to the "Activate Code" section and enter the code in the relevant field.
- If the code is password protected, enter the password.
- Click "Activate".
If the code is valid and your account meets the required conditions, you will see a message confirming successful activation. Click the corresponding button to go directly to the "Main Balance" page.
Please note: An activated code cannot be deactivated. Once activation is successful, the funds are credited to the recipient's Main Balance. If a code has been created but not activated, check its status in the "Created" section or in your History before sharing or activating it. WB Codes for UK users are intended for use within the WhiteBIT UK environment. Do not assume compatibility with Global or EU WhiteBIT accounts or third-party/affiliate platforms.
FAQ
From what balance can I create a WB code, and where will the funds be credited once it is activated?
WB code creation can be completed only using funds from your "Main Balance". The funds received after successful activation of the WB code will also be credited to the Main Balance.
How much can a WB code be created for?
The amount depends on the funds available on your Main Balance, the supported cryptoasset, the number of decimal points allowed, and any applicable account or product limits.
Where can I find the WB code that was created?
Once a WB code is created and confirmed, it will appear in the "Created" section of the WB Codes page, as well as on your History page under the "Codes" tab.
How can I activate a WB code if I lost my password?
If you created the WB code from your account, you may be able to activate it from the same account without entering the password.
Is it possible to transfer multiple cryptoassets with one code?
No. One WB code can be created for one supported cryptoasset only.
Can a WB code be transferred to an unregistered user?
A WB code can be activated only through supported WhiteBIT flows. For UK users, the recipient must meet the required account and UK onboarding conditions before activation. Do not assume activation is available for unregistered users, Global or EU WhiteBIT accounts, or affiliate platforms unless this has been confirmed for the specific flow.
When I try to activate the code, I see "Code is activated, or you passed incorrect data" error. What should I do?
First, double-check that you have entered the code correctly. Make sure there are no extra characters or spaces.
If the issue persists, try clearing your browser's cache and cookies, or use a different browser. You can also log out and back into your account, then try activating the code again.
If none of these steps solve the problem, please contact our support team through the official support email. Do not share passwords, seed phrases, or 2FA codes.